Terms of Service

These Terms and Conditions ("Agreement") govern the use and rental of venues for birthday parties ("Services") provided by Birtheek ("Company") to the customer ("Customer"). By accessing or using our Services, the Customer agrees to be bound by these Terms and Conditions.

  1. Booking and Reservation:
    • The Customer must be at least 18 years old to make a reservation.
    • A non-refundable deposit is required at the time of booking to secure the reservation.
    • The remaining balance must be paid in full before the event date, unless otherwise agreed upon by both parties.
    • Reservation requests are subject to availability and confirmation by the Host
  2. Venue Usage:
    • The Customer agrees to use the rented venue solely for the purpose of hosting a birthday party.
    • The Customer is responsible for ensuring that the number of attendees does not exceed the maximum capacity of the venue.
    • The Customer shall ensure that all guests adhere to the rules and regulations of the venue.
    • The Customer shall be responsible for any damages incurred during the event caused by themselves, their guests, or any vendors hired by the Customer.
  3. Cancellation and Refunds:
    • Cancellation requests must be submitted in writing to the Company.
    • The non-refundable deposit will not be refunded in the event of cancellation.
    • If the Customer cancels the reservation within a specified period (as determined by the Company), a portion of the remaining balance may be refunded, subject to the Company's discretion.
  4. Liability and Indemnification:
    • The Customer agrees to indemnify, defend, and hold the Company harmless from any claims, damages, liabilities, and expenses arising out of or related to the use of the rented venue.
    • The Customer acknowledges that the Company shall not be held liable for any loss, damage, or injury to persons or property during the event, including but not limited to theft, accidents, or any other unforeseen circumstances.
  5. Termination:
    • The Company reserves the right to terminate or cancel a reservation at any time due to unforeseen circumstances or if the Customer fails to comply with these Terms and Conditions.
    • In the event of termination, the Company's liability shall be limited to refunding the balance paid by the Customer.

By using our Services, the Customer acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.